Refund and Returns Policy

At Vibe With Life, we are committed to providing high-quality products and ensuring that you have an enjoyable shopping experience. If you’re not completely satisfied with your purchase, we offer a straightforward return and refund policy to make the process easier for you.

1. Eligibility for Returns

We accept returns under the following conditions:

• Items must be returned within 30 days from the date of delivery.
• The product must be unused, in its original condition, and with all tags, packaging, and accessories intact.
• Certain products may not be eligible for returns, including:
  • Sale or clearance items
  • Intimate wear
  • Perishable items
  • Personalized or custom-made products
  • Health and hygiene products (where applicable)

2. Return Process

To initiate a return, follow these steps:

1. Contact Us: Email us at vibewithlifeofficial@gmail.com with your order number, the product you wish to return, and the reason for the return.
2. Return Approval: Our team will review your request and, if eligible, provide you with return instructions, including the return address.
3. Ship the Item: After receiving approval, securely pack the item in its original packaging and ship it to the address provided.

You are responsible for the return shipping cost unless the return is due to a defect or error on our part.

3. Refund Policy

Refunds will be processed once the returned product has been received and inspected. Refunds are issued according to the following guidelines:

• Refunds will be credited to the original payment method or as store credit, as per your preference.
• The refund will be processed within 7-10 business days after we receive the returned product.
• Please note that shipping fees are non-refundable, and the cost of return shipping (unless the item is defective) is the customer’s responsibility.

4. Exchanges

We do not offer direct exchanges. If you want a different size, color, or style, please return the product for a refund and place a new order for the desired item.

5. Damaged or Defective Items

If you receive an item that is defective or damaged, please contact us immediately at [Insert Email Address] with the following information:

• A clear photo of the damaged or defective product
• A description of the issue

We will cover the return shipping costs and provide you with a replacement or refund, depending on your preference.

6. Non-Returnable Items

The following items are not eligible for return or refund:

• Sale or clearance items
• Personalized products
• Health and hygiene products
• Gift cards

7. Return Shipping Costs

• If the return is due to our error or a defective item, we will cover the return shipping costs.
• If you are returning an item for any other reason (e.g., you changed your mind or ordered the wrong item), you are responsible for the return shipping charges.

8. International Returns

For international orders, the return process is the same. However, please be aware that you will be responsible for the return shipping costs, and customs duties (if applicable) will be your responsibility.

9. Changes to This Policy

We may update our Return and Refund Policy from time to time. Any changes will be posted on this page with the updated “Last Updated” date. We encourage you to review this page periodically to stay informed about any changes.

Need help?

Contact us at Vibewithlifeofficial@gmail.com for questions related to refunds and returns.